Railcards Identity Service

Already have a Railcard account?


ie: name@domain.com
I've forgotten my password
Trouble logging in?
I can’t remember my login details

If you've forgotten your password, follow these steps to initiate a password reset:

1. Click on the 'I’ve forgotten my password' link on the login page.
2. Follow the on-screen instructions to reset your password.

If you can't remember the email associated with your account or encounter difficulties during the password reset process, please contact our support team for assistance.


My email address has changed

If you've changed your email address, you can update your account with the new email by following these steps:
1. Contact our support team.
2. Once your email address has been updated, you will be able to log into your account using the updated email address.

I’ve forgotten my password

If you can't remember your password, follow these steps to reset it.

1. Select the I’ve forgotten my password link.
2. You will receive a password reset email if your account has been found in our system.
3. Please allow up to 10 minutes to receive the email. Check your junk folders if you don't find it in your inbox.
4. If you haven't received the email within the specified time, double-check your email and try the reset link.

New to Railcard.co.uk?

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